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Hot chocolate flakes
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Quiz: Find your percentage
Knoops at work

Our full range of chocolate flakes, makers and extras

From 28% white up 100% extra dark, find your perfect %

Craft hot chocolate at home with our makers

Delicious, fully plant based hot chocolate flakes

Award-winning tea and speciality coffee

Say it with Knoops this festive season

Welcome your team into the office with chocolate drinks

Find your nearest store
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Knoops loyalty

Browse our carefully curated % menu

Collect and spend points in store

The Knoops story
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Knoopology
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Recipes

The art of crafting your perfect chocolate drink

Experiment with Knoopology at home

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How to use the app

Make your account on
the app + online
Order on the app in-store or
on our website
Earn 1 point
per £1 spent
Collect points to redeem rewards in-store + online

Join now + get your first Knoops on us in-store

Order through our app to experiment with Knoopology in store – or order your flakes to your doorstep online.

Join now

Order through our app to experiment with Knoopology – choose your % chocolate, preferred milk and extra flavours.

Our frequently asked questions:

By downloading and using our app, you are agreeing to our loyalty app terms, you can read them here.

Getting started

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What is the QR code used for?

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How do I collect points?

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How do I redeem points?

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How do I claim an offer?

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How do I claim my bonus birthday points?

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How do I order through the app?

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How do I see how many points I've got?

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Where can I use my loyalty app?

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How do I get updates about rewards + offers?

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Can I use my student card with Knoops loyalty?

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I have more questions about the app

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