Shop
Visit us
About us

Our full range of chocolate flakes, makers and extras

From 28% white up 100% extra dark, find your perfect %

Craft hot chocolate at home with our makers

Delicious, fully plant based hot chocolate flakes

Our best-selling marshmallows and gift sets

Award-winning tea and speciality coffee

Treat the chocolate lover in your life

Experiment with Knoopology at home

Welcome your team into the office with chocolate drinks

Browse our carefully curated % menu

The art of crafting your perfect chocolate drink

Experiment with Knoopology at home

FAQ - Which products can't be returned?

The following products won’t be eligible for exchange or refund (unless faulty as described):

Products you received over 14 days ago
Products that have been opened or unsealed (other than where necessary to inspect)
Products without original packaging or labels
Products or packaging in poor condition
Products that contain your personal data or have been manufacturer-registered
Gift cards
Perishable goods (eg. Chocolate flakes, coffee/marshmallows) which have an expiry date

    Please note: that if you return products which are outside our T&Cs or if you don’t have proof of purchase, we’re unable to process a refund, so please keep your receipt or order confirmation.  

    Items purchased outside of this period may be covered under the manufacture warranty, in which case please contact the manufacturer directly who will be able to help you with your enquiry.