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Our full range of chocolate flakes, makers and extras

Say it with Knoops this festive season

From 28% white up 100% extra dark, find your perfect %

Craft hot chocolate at home with our makers

Delicious, fully plant based hot chocolate flakes

Our best-selling marshmallows and gift sets

Award-winning tea and speciality coffee

Treat the chocolate lover in your life

Experiment with Knoopology at home

Welcome your team into the office with chocolate drinks

Browse our carefully curated % menu

The art of crafting your perfect chocolate drink

Experiment with Knoopology at home

FAQ - How do I redeem points?

You can start redeeming points when you’ve earned a minimum of 30 points. You’ll be able to claim different drinks* depending on how many points you have in your account: 

  • 30 points: Coffee or tea 
  • 45 points: Iced chocolate 
  • 50 points: Hot chocolate 
  • 55 points: Milkshake 
  • 60 points: Mocha  
  • 100 points: Tube of flakes  

To see what rewards you can access with your point balance, log in to your account on the app, then tap ‘Loyalty’– the star at the bottom of the screen. Rewards that are available to you will be displayed here.

If you want to redeem a reward, select one, and then tap ‘claim reward’. This will load the reward to your QR code so when you can redeem when scanning your QR code in store, or at the checkout if ordering via the app.