FAQ - How do I redeem points?

You can start redeeming points when you’ve earned a minimum of 30 points. You’ll be able to claim different drinks* depending on how many points you have in your account: 

• 30 points: Coffee or tea 
• 45 points: Iced chocolate 
• 50 points: Hot chocolate 
• 55 points: Milkshake 
• 60 points: Mocha  
• 100 points: Tube of flakes  

 

To see what rewards you can access with your point balance, log in to your account on the app, then tap ‘Loyalty’– the star at the bottom of the screen. Rewards that are available to you will be displayed here. You can then redeem your offer by clicking the one you want.

You cannot scan offers with the QR code, you have to order through the app to redeem it: tap the store location, choose your drink/tube of flakes. In the cart, you can redeem your offer via “choose personal offers” and select your offer.