FAQ - How do I claim an offer?

You can see which rewards are available in your app, on the loyalty page. Here's how you can redeem a drink or tube of flakes – it has to be ordered through our app.

 

- click "loyalty"

- you will see which rewards you can claim, for example when you have 30 points - you can claim a free tea or coffee

- click on the reward, and then "claim reward" this will then appear under "offers"

- click "order", choosing your store and what item you would like to redeem from drinks or retail tubes

- when you reach the cart, "choose personal offers" and select your offer here

- your offer will then apply and you will need to place your order by clicking "pay"