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About us

Our full range of chocolate flakes, makers and extras

From 28% white up 100% extra dark, find your perfect %

Craft hot chocolate at home with our makers

Delicious, fully plant based hot chocolate flakes

Our best-selling marshmallows and gift sets

Award-winning tea and speciality coffee

Treat the chocolate lover in your life

Experiment with Knoopology at home

Welcome your team into the office with chocolate drinks

Browse our carefully curated % menu

The art of crafting your perfect chocolate drink

Experiment with Knoopology at home

FAQ - How do I claim an offer?

You can see which rewards are available in your app, on the loyalty page. Here's how you can redeem a drink or tube of flakes – it has to be ordered through our app.
- click "loyalty"
- you will see which rewards you can claim, for example when you have 30 points - you can claim a free tea or coffee
- click on the reward, and then "claim reward" this will then appear under "offers"
- click "order", choosing your store and what item you would like to redeem from drinks or retail tubes
- when you reach the cart, "choose personal offers" and select your offer here
- your offer will then apply and you will need to place your order by clicking "pay"