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About us

Our full range of chocolate flakes, makers and extras

From 28% white up 100% extra dark, find your perfect %

Craft hot chocolate at home with our makers

Delicious, fully plant based hot chocolate flakes

Our best-selling marshmallows and gift sets

Award-winning tea and speciality coffee

Treat the chocolate lover in your life

Experiment with Knoopology at home

Welcome your team into the office with chocolate drinks

Browse our carefully curated % menu

The art of crafting your perfect chocolate drink

Experiment with Knoopology at home

Contact us

Looking for help? You can find answers to lots of questions about ordering online and visiting our stores in our frequently asked questions.

If your question isn't listed in our FAQs, you can get in touch with our Customer Happiness team by filling in the form below, choosing the subject that best suits your query.

Please note: our Customer Happiness team are available Monday-Friday from 9am to 5pm. We aim to reply to your query within two to three working days, but at busy times this may take longer.

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